Casestudy

KLOW COMPUTERS & Communications Pvt Ltd.

Provided Printer’s on Rent to Natures Basket which was earlier a part of Godrej Group has been acquired by RP Sanjiv Goenka Group’s retail flagship Spencer’s Retail in May 2019.


KLOW COMPUTERS & Communications Pvt Ltd. helped in accelerating business operations by providing excellent printing solutions to NATURES BASKET.


Organization: NATURES BASKET


Solution Offered: HP A4 Multifunctional Printers


Overview:

Nature’s Basket is India’s pioneering food destination present through physical retail stores, online portal and a mobile application. Their footprint currently extends to over 35 neighbourhood convenience stores in Mumbai, Pune and Bangalore with a diverse product portfolio ranging from fresh fruits and vegetables, fish and meat, artisanal breads, FMCG and staples.

Their aim is to redefine India’s freshest and finest food experience for our customers. Be it the freshest fruits & vegetables, the finest meats, wide array of cheese, irresistible bakery products and more, for us, our customers’ needs come first and to serve them better and offer the best in terms of quality, benefits, flavour and taste we have grown and nurtured our own brands over the years. Healthy Alternatives, L’Exclusif and Nature’s are our range of own brands, each providing a distinct offering to cater to the discerning palate of the Indian consumer.

Nature’s Basket which was earlier a part of Godrej Group has been acquired by RP Sanjiv Goenka Group’s retail flagship Spencer’s Retail in May 2019.


Challenges:

Being India’s pioneering food destination retail stores, the company has the vast segment of working environment in their Business, however there were some of the glitches that company faced during printing documents. They were facing problems with machines. Machines weren’t working properly, tentatively faced the issues were like errors in excessive printing, low productivity, low quality of printing, cartridge expense, maintenance, smudges, speed & accuracy etc.

However, with the brand image of KCC, Natures Basket inquired us for a suitable solution of printer for their documentation & printing activities, we have cooperatively provided excellent A4 MFP speedy printers to accelerate business operations.


Solution given/Why innovation was required?

We at KCC, proactively resolved their complaint raised due to poor working the printers, which were giving less output for documentation. However, with understanding of concept, identifying the root cause & analysing their need properly we have catered them with proficient & prompt working printing solutions.


Conclusion-


Organization faced multiple issues and we helped them in delivering following benefits.

KLOW COMPUTERS & Communications Pvt Ltd

2, Mahavir Industrial estate. Near Paper Box, off. Mahakali Caves Road, Andheri East, Mumbai – 400093. India

P: 022-26874780 / 62 | info@klowindia.com | www.klowindia.com Mumbai | Navi Mumbai | Pune | Bangalore | Jaipur